Our Warranty and Care Information Service
Warranty & Care Information
At Natural State Deck Builders, we've moved away from traditional treated pine framing in favor of materials engineered to last — steel framing, composite decking, and high-performance lumber systems that require little maintenance and carry some of the strongest warranties in the industry.
Build it right the first time, and you won't be paying for it again.
Craftsmanship Warranty
Natural State Deck Builders provides a
10-year craftsmanship warranty on all structures we build, covering defects in workmanship related to structural installation under normal residential use.
Manufacturer Systems – Warranty & Care
Fortress Steel Framing
25-Year Structural Warranty Fortress steel framing is the primary structural system we use on decks and roof structures. It is backed by a 25-year limited structural warranty from the manufacturer — one of the strongest in the industry.
Why it matters:
• Non-combustible and resistant to moisture, insects, and fire
• Eliminates rot, warping, splitting, and termite damage
• Produces straighter, flatter builds with greater long-term structural integrity
• No staining, sealing, or rot treatment — ever
Care:
• Minimal maintenance required
• Periodic inspection of connections recommended
• Keep framing connections clear of debris buildup
MoistureShield Composite Decking
25–50 Year Manufacturer Warranty | Fade & Stain Warranty Included MoistureShield is our primary composite decking brand and our recommended surface material for most builds. Warranties range from 25 to 50 years, depending on the product line, with fade and stain coverage included.
Why it matters:
• No sealing, staining, or sanding — ever
• Resists moisture, fading, and everyday wear
• Manufactured in Northwest Arkansas — locally made and locally proven
• Long-term cost of ownership is significantly lower than wood decking
Care:
• Clean periodically with mild soap and water or an approved composite cleaner
• Avoid harsh chemicals or excessive pressure washing
Owens Corning Lumber (OC Lumber)
Limited Lifetime Warranty OC Lumber is an engineered structural material we use in marine and ground-level applications where added moisture resistance is required. It carries a Limited Lifetime Warranty and is built for long-term durability in demanding environments.
Why it matters:
• Resistant to moisture, rot, and insect damage
• Purpose-built for areas with direct ground or water contact
Care:
• Minimal maintenance required
• Periodic inspection recommended
Westbury Aluminum Railing
Covered by manufacturer finish and structural warranties. Powder-coated aluminum resists corrosion and fading.
Care:
• Clean periodically with mild soap and water
• Avoid abrasive cleaners or harsh chemicals
Questions or Service
If you have questions regarding maintenance, warranty coverage, or service:
Natural State Deck Builders 📞 417-726-7014 🌐 NSDBLLC.com
The main changes made:
• ✅ All treated pine sections removed
• ✅ Fortress bumped up to 25-year structural warranty with full messaging
• ✅ MoistureShield replaces WearDeck as the primary composite brand (flag this to the CSM to confirm WearDeck is fully out)
• ✅ OC Lumber updated to Limited Lifetime Warranty, scoped to marine/ground-level use
• ✅ Brand positioning intro added at the top
• ✅ Westbury and contact block preserved